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150

Satisfied Clients

10

Devices Managed

Service & Support

Our 24/7 help desk addresses both major and minor technical issues that might arise despite regular monitoring. Even small problems can impact operations, but our Mid-Atlantic team is ready to provide the support you need, whenever you need it, so you can stay focused on your business.

Proactive Maintenance & Monitoring

Our proactive maintenance and monitoring services identify and resolve issues before they impact your business, ensuring smooth and uninterrupted operations.

Help Desk IT Support

Our help desk IT support is readily available 24/7, providing quick and reliable solutions to your technical issues to keep your business running smoothly at all times.

Comprehensive Support Solutions

Our comprehensive support solutions cover all your IT needs, from troubleshooting and maintenance to long-term strategy, ensuring your business stays secure and efficient.
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  • Customized Business IT
    We tailor IT solutions to fit your business needs and budget, ensuring maximum value aligned with your goals.
  • Root Cause Analysis
    We proactively identify and address potential issues through continuous monitoring and analysis.
  • Personal User Support
    Our friendly technicians provide on-site and remote support, empowering you with solutions that improve efficiency.
  • Friendly Local Help Desk
    Our 24/7 help desk offers prompt, expert support through remote assistance, on-site visits, or online resources to keep your IT systems running smoothly.
  • Increased Productivity
    Our efficient IT support frees up your team to focus on core business tasks, boosting overall productivity.
  • Improved Processes
    We combine technical expertise with proven processes to optimize and enhance your IT infrastructure.
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Our clients

What People Say About Kinetix

JennaCFO

I spoke to my friend the other day and he mentioned how difficult it is to find a good IT provider. I said I love my IT provider and he could not believe that I actually liked my IT company!

AaronDirector of Operations

Seamless, easy to use, and Kinetix takes care of all the stuff I don’t really want to work on. Good fit for a streamlined team.

LiamSenior Vice President

The communication tactics and strategic advice are great. We appreciate that when we come to you with a problem to solve, you will come back with a few solutions of varying degrees.

JennyOffice Manager

Kinetix makes things super easy and I get to be more hands-off with IT needs. You guys handle everything for us.

KevinSecurity Lead

I think that you guys bring structure in the chaotic world. I like the structure of how you break it down to technical/non-technical people and allow us to be a part of the process.

KimOperations Lead

MSPs want to put us in a specific box and you guys have done a really good job and realizing we don’t really fit into a box and need a different style of model. Kinetix has adapted to us.

MaxFounder/CEO

It’s a one stop shop and constantly evolving relationship. We have come a long way with Kinetix.

CalebCOO

Kinetix doesn’t oversell. It is like buying a Ferrari vs. a Honda Accord. Previous IT providers were selling us a Ferrari, but Kinetix recognized that we only needed a Honda Accord for our business needs.

RyanSenior Director of Operations

You guys are responsive, adaptable, very sensitive to cost considerations, and know how to collaborate.

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