IT Support
Services
Choose Kinetix for premier IT Support services in California. Tech experts excel, surpass rivals, provide customized strategic IT support.
The Kinetix Approach
to IT Support
Our dedicated IT support specialists go the extra mile to deliver exceptional managed IT support. Whether you have simple inquiries or complex issues, our 24/7 business IT support ensures uninterrupted workflow. Let us handle your IT systems, empowering your small business without disruptions.
150
Satisfied
clients
5
Devices
managed
Service and Support
Our IT support 24/7 help desk will help you tackle significant and minor technical issues. While our monitoring and maintenance should weed out most threats or issues, small problems sometimes occur. In a busy workplace, even the smallest of issues can cause considerable damage to your business operations.
Fortunately, our help desk services will provide you with comprehensive support as and when you need it. Our team is ready in the Mid-Atlantic to help answer any queries whenever you need us. With the peace of mind knowing that your IT systems are supported, you can focus on your own strengths.
Proactive Maintenance & Monitoring
Our IT support 24/7 help desk will help you tackle significant and minor technical issues. While our monitoring and maintenance should weed out most threats or issues, small problems sometimes occur. In a busy workplace, even the smallest of issues can cause considerable damage to your business operations.
Fortunately, our help desk services will provide you with comprehensive support as and when you need it. Our team is ready in the Mid-Atlantic to help answer any queries whenever you need us. With the peace of mind knowing that your IT systems are supported, you can focus on your own strengths.
Helpdesk IT Support
Our 24/7 IT help desk is here to assist you with both major and minor technical issues. Although our proactive monitoring and maintenance minimize most threats, occasional small problems can still arise. In a busy work environment, even minor issues can disrupt your business operations.
Fortunately, our help desk services offer comprehensive support whenever you require it. Our dedicated team in the Mid-Atlantic region is available to address your inquiries promptly. With the assurance that your IT systems are fully supported, you can concentrate on leveraging your core strengths with peace of mind.
Comprehensive Support Solutions
Our 24/7 IT help desk is at your service to address both major and minor technical issues. Although our proactive monitoring and maintenance effectively mitigate most threats and problems, occasional small issues may arise. Even the slightest complications can have a significant impact on your business operations in a fast-paced work environment.
Thankfully, our help desk services offer comprehensive and timely support tailored to your needs. Our dedicated team in the Mid-Atlantic region is readily available to answer any queries or concerns. Rest assured, with the knowledge that your IT systems are backed by our support, you can focus on harnessing your strengths and driving your business forward with confidence.
What IT Support Services
Do We Provide?
- On-Demand IT Support
- Network Security
- Cloud services
- Data Backup Services
- Server Hosting
- 24/7 Remote Monitoring
On-Demand IT Support
Broken printer? A virus invading your software?
Whatever your problem, our 24/7 IT support is ready to help you whenever you need us. Submit a ticket, email, or phone us, and we’ll get you back up and running in no time, no matter how complex or simple the issue.
Network Security
Your company’s data and security are hugely valuable. However, it is also a huge security risk. We can help you ensure that your data is well protected and safeguarded on your network. From access control to keeping a log of changes made, we’ll work with you to create a comprehensive network security plan.
Cloud services
Our world-class IT support services will optimize your cloud service for your needs. We’ll talk you through the various options and help you choose the right cloud hosting option based on your company. Cloud services offer mobility, security, and scalability for all companies.
Data Backup Services
We’ll protect you from the worst-case scenario. If the unthinkable does happen, don’t worry; our teams prepare for the unexpected by backing up all your data and systems to help you bounce back.
Server Hosting
Our custom-built servers and hosting platforms are designed specifically for your business requirements. We guarantee limited downtime, personalized features, and heightened security measures.
24/7 Remote Monitoring
Our remote IT software and system management ensures proactive handling of threats and issues, preemptively resolving them before they come to your attention.
Why Choose Strategic Solutions IT Support?
Discover the unparalleled advantages that come with Kinetix IT Consultant Services. With our expertise, you’ll gain a competitive edge and achieve remarkable outcomes.
Customized Business IT
We cater to diverse clients and customers, each with distinct requirements. Your IT solution will be customized to align with your business model and objectives. Collaboratively, we can devise a budget-conscious IT plan that maximizes the value you derive from our offerings.
Root Cause Analysis
Our round-the-clock monitoring and maintenance diligently track patterns to proactively identify underlying causes and potential issues.
Personal User Support
We offer on-site and remote assistance from knowledgeable and approachable technicians, supporting both your business and home office workers. Our solutions are explained in a way that empowers you to learn quick fixes on your own.
Friendly Local Helpdesk
Our readily available help desk is accessible at all times to cater to your needs. We have a team of knowledgeable and amiable professionals ready to assist you promptly. Utilize our remote assistance, on-site visits, or online resources to enhance your IT systems and gain a competitive edge in the industry.
Increased productivity
Optimize your time and resources with our reliable IT support services. Our team efficiently handles all queries and requests, freeing up your in-house staff to focus on core business goals.
Improved processes
At Kinetix, we go beyond technical skills and expertise. Our approach includes proven processes and comprehensive technical training to help your company optimize its IT infrastructure.
Message From
the President
“We work with you and your team to identify the IT services you need to grow your business. This means doing what it takes to ensure your goals are met, your team is happy, and you are always satisfied.”
Our happy clients
Hear What Our Clients Have to Say
We prioritize exceptional customer service and support, valuing and acting on all client feedback to improve and maintain high satisfaction levels.
“I spoke to my friend the other day and he mentioned how difficult it is to find a good IT provider. I said I love my IT provider and he could not believe that I actually liked my IT company!”
“Seamless, easy to use, and Kinetix takes care of all the stuff I don’t really want to work on. Good fit for a streamlined team.”
“The communication tactics and strategic advice are great. We appreciate that when we come to you with a problem to solve, you will come back with a few solutions of varying degrees.”
“Kinetix makes things super easy and I get to be more hands-off with IT needs. You guys handle everything for us.”
“I think that you guys bring structure in the chaotic world. I like the structure of how you break it down to technical/non-technical people and allow us to be a part of the process.”
“MSPs want to put us in a specific box and you guys have done a really good job and realizing we don’t really fit into a box and need a different style of model. Kinetix has adapted to us.”
“It’s a one stop shop and constantly evolving relationship. We have come a long way with Kinetix.”
“Kinetix doesn’t oversell. It is like buying a Ferrari vs. a Honda Accord. Previous IT providers were selling us a Ferrari, but Kinetix recognized that we only needed a Honda Accord for our business needs.”
“You guys are responsive, adaptable, very sensitive to cost considerations, and know how to collaborate.”
Locations we serve
We Have Been Providing Services in Multiple Locations in California
We offer IT solutions across multiple locations with a diverse team of certified professionals to support clients in various locations.
We work as remote team too
Resources
Expert Insights and Essential Resources
Latest IT and cybersecurity tips from Kinetix
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79
NPS score
98
CSAT score
Let Us Know How We Can Help
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